Services & R&D

Smart lock engineering services, from circuit board to cloud

Most of our customers are not buying a padlock off a shelf. They need the lock to feed their platform, carry their numbering, wear their brand or fit their process — and someone who will do that work with them. We can, because we design the circuit boards, write the firmware, build the app and run the platform ourselves.

4 layersCircuit board, firmware, app and platform — all ours
20R&D engineers
35Patents and software copyrights
1 codebaseFirmware shared across our 4G, LoRa and Bluetooth locks
What we do for customers

Services, not just products

The hardware is where a project starts. These are the services that make it work in your operation — and the reason most of our customers work with us.

Integration with your system

Events delivered to your MQTT broker or through our API; the Bluetooth advertising specification and a compiled SDK for your developers; our engineers alongside yours until it works.

Custom firmware

Reporting interval, wake strategy, alarm rules and what the lock broadcasts — for example your asset number in the Bluetooth advertisement, readable by the vehicle trackers you already run.

Custom hardware

A housing to your shape, a narrower battery for a slimmer body, the LTE band for your country, extra sensors. Your logo and numbering laser-marked free.

Platform deployment

A dedicated copy of our platform on your server, in your name — we set the server up, so you need no devops team. Or use our hosted platform with no fee.

Your own app

The field app published in your name, white-labelled, or with the source code handed over so your own developers own it.

Trials and field support

Samples, a trial on a real route or site, and an engineer on the other end while it runs. After delivery: firmware updates and a 12-month warranty.

The R&D behind it

Built in-house, end to end

From schematic to cloud API, every layer is ours — so changes land fast and the design rights are clean.

Hardware design

Schematics, PCB layout, BOM and Gerber files drawn in-house. Boards are built by SMT partners to our files; we own the design, the test jigs and the ramp-up.

Embedded firmware

Low-power scheduling, motor drive, sensing and modem management, written in-house on Cortex-M0-class microcontrollers — one codebase across 4G, LoRa and Bluetooth products.

Cloud platform

The management platform is our own product, not a licence. Hosted, or installed on your servers, with MQTT, TCP and HTTP(S) interfaces to your TMS or WMS.

Mobile app

Our own app for field staff — task inbox, Bluetooth control, position capture, alarms. Android today, iOS coming soon. Delivered white-labelled, or with the source code handed over.

Security

AES-128 encrypted commands, authorised by the platform per person, lock and time window. Each customer's locks carry their own credentials, set at the factory.

Ultra-low power

Microamp-level deep sleep with event, periodic, geo-fence and always-on wake strategies, on primary lithium cells that are replaced on site.

Hardware

Circuit design that survives a steel box and a cold night

A lock is a hard place for electronics: a metal housing around the antenna, a motor drawing a burst of current from a primary cell, and years of sleeping at a few microamps in between. We design the circuit for those conditions from the start.

  • Schematic, PCB layout, BOM and Gerber, in-house
  • Radios: LTE Cat 1 modules (Quectel), Bluetooth LE SoCs, LoRa
  • Antenna placement and non-metallic windows planned with the housing
  • Power design for primary lithium cells: µA sleep, motor peaks, battery monitoring
  • DFM with our SMT partners; test jigs and flashing fixtures made by us
  • Boards inspected on arrival, then final assembly and test in our own workshop
Smart lock circuit boards designed by ORMA, in panels before assembly
Embedded firmware

Firmware that sleeps for months and wakes in a second

Almost all of a lock's life is spent asleep. The firmware decides what is allowed to wake it, what it does in the second it is awake, and how little it spends doing it.

  • Wake strategies: event, periodic, geo-fence, always-on for a set window
  • Motor drive with seating detection, so a lock that only looks closed is caught
  • Cut and pry sensing, reported the moment it triggers
  • LTE modem management: MQTT to the platform or to your broker, reconnection, records kept on the device and sent when coverage returns
  • Bluetooth advertising and connection handling; LoRa addressing by lock address, channel and Bluetooth MAC
  • Firmware updated after shipment — remotely on 4G models, through our app on Bluetooth
ORMA seal circuit boards fitted in their housings during assembly
Software

The platform and the app, already running

The platform manages devices, transport tasks, geo-fences, work orders and approvals, alarms and the audit ledger, with separate roles for the operator, the customer's administrators and the people in the field. The app puts the task, the Bluetooth control and the alarms in the driver's or technician's pocket.

Both exist and run in production today, which is why we can deploy them under your name rather than start a software project.

  • Hosted, or installed on your own servers — we set the server up
  • MQTT pass-through, REST API, TCP and HTTP(S)
  • Integrators get the advertising specification and a compiled SDK
  • Your authorisation rules, users and data belong to you

Platform & App in detail

Smart lock platform: 4G, LoRa, Bluetooth and passive locks report to one cloud platform, used from the web console, the app or your own system
What we can change for you

Because every layer is ours, every layer can be changed

LayerWhat can be changedExample
HardwareRadio and band, battery size, housing, cable, sensorsA slimmer body on the narrower ER14505 cell
FirmwareWake strategy, reporting interval, alarm rules, advertising contentYour asset number carried in the Bluetooth advertisement, readable by a vehicle tracker
AppName, branding, languages, workflowThe app published in your name, or its source code handed over
PlatformServer, brand, roles, integrationEvents fed straight into the tracking system you already run

Laser-marked logo, numbering and QR codes are free at any quantity. Changes to moulds or the housing shape start from 1,000 pcs.

How a custom project runs

From a one-page brief to volume delivery

Assessment

Scope, radio and feature list agreed; selection advice and a quotation.

Design

Schematic, structure and firmware specification frozen; integration documents delivered so your platform work can start in parallel.

Prototype

First articles, functional bring-up and a trial on a real route or site; sign-off once the issues are closed.

Production

Test jigs and flashing handed to the line, batch sampling and shipment reports.

FAQ

Frequently asked questions

Do you design your own circuit boards?

Yes. Schematics, PCB layout, BOM and Gerber files are ours. The boards are assembled by SMT partners to our files; final assembly, firmware loading and testing are done in our own workshop in Dongguan.

Can you add a feature to the firmware for our project?

Usually, yes — the firmware is written in-house, so there is no module vendor to ask. Reporting intervals, wake strategies, alarm rules and what the lock broadcasts are all changed per project. Tell us what you need and we tell you what it involves.

Our developers want to integrate the locks. What do they get?

The advertising specification in full, the command set through our app or a compiled SDK, the status and error codes, and engineering support through integration.

Commands are AES-128 encrypted and authorised by the platform; how keys are handled stays inside the SDK.

Can you design a new product for us?

Yes. See the OEM / ODM page for how a project runs. New moulds and housing shapes start from 1,000 pcs.

Bring us the part nobody else would change

A band, a battery, a sensor, a field in the broadcast, a platform to feed. Send the brief; an engineer replies within one business day.

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